Why has one burner stopped working?
A single dead zone on an electric cooktop is usually the element itself or its connection, not the whole appliance. On induction, one dead zone points at the power module for that zone — and on multi-zone premium surfaces, one module can control more than one zone.
Likely causes
- Radiant element failed or its terminal connection burned
- Induction power module for that zone failed
- Infinite switch or control failed on radiant models
- Wiring connection loose under the glass
- Cookware not induction-compatible — not a fault at all
What we do
We test the element or module rather than swapping parts by elimination. On induction we also confirm the cookware actually works on the other zones, because incompatible pans account for a share of these calls and cost nothing to resolve.
What affects the cost
Radiant elements and switches are moderate parts. Induction power modules are the expensive end, particularly on premium surfaces.



