Samsung Appliance Repair in Toronto & the GTA
We repair Samsung refrigerators, washers, dryers, dishwashers and ranges across Toronto and the GTA, usually the same day. Samsung parts are readily available here, so most jobs finish on the first visit, and every repair carries a 60-day warranty on parts and labour. The service call is $120 plus HST with a written quote before any work.
Samsung appliances we service
- Refrigerators
- Washers
- Dryers
- Dishwashers
- Ranges
Common Samsung problems
The frozen ice maker on French-door models is the most common single fault we see across the whole GTA. There is a factory service bulletin behind it, and a proper fix means addressing the seal and defrost path — not just melting the ice out.
- 01
French-door ice maker freezing over — the signature Samsung fault
- 02
4C / 5C water supply and drain errors on washers
- 03
Compressor noise changing pitch on inverter models
- 04
Dryer taking two cycles to finish a load
Samsung error codes and what to do
Half of these you can clear yourself in ten minutes. We would rather tell you that than book a visit you do not need.
| Code | Appliance | What it means | What to do |
|---|---|---|---|
| 4C / 4E | Washer | No water entering the machine | DIY: check taps and inlet screens → then call us |
| 5C / 5E | Washer | Not draining — pump or filter blocked | DIY: clean the debris filter → if persists, call us |
| dC | Washer | Door not locking or opened mid-cycle | DIY: reseat the load and close firmly → then call us |
| UE / UB | Washer | Load out of balance | DIY: redistribute the load, check levelling feet |
| LC / LE | Washer | Leak detected by the base sensor | Call us: stop using the machine |
| OE | Washer | Overfill — water level above the limit | Call us: pressure sensor or valve |
| HE | Washer | Heater fault — water not reaching temperature | Call us |
| 3E | Washer | Motor or hall sensor fault | Call us |
- 4C / 4E
No water entering the machine
DIY: check taps and inlet screens → then call us
- 5C / 5E
Not draining — pump or filter blocked
DIY: clean the debris filter → if persists, call us
- dC
Door not locking or opened mid-cycle
DIY: reseat the load and close firmly → then call us
- UE / UB
Load out of balance
DIY: redistribute the load, check levelling feet
- LC / LE
Leak detected by the base sensor
Call us: stop using the machine
- OE
Overfill — water level above the limit
Call us: pressure sensor or valve
- HE
Heater fault — water not reaching temperature
Call us
- 3E
Motor or hall sensor fault
Call us
Why OEM parts matter on Samsung
Samsung control boards and inverter compressors are tightly matched to their firmware. A cheap aftermarket board can run for a month and then throw faults that look like a completely different failure, which is why we fit Samsung parts on anything touching the control or sealed system.
- Factory parts on anything touching the control or sealed system
- We tell you when an aftermarket part is genuinely fine and cheaper
- Part numbers go on your invoice, so the next technician is not guessing
Job #4526 Refrigerator Toronto
Fixed- Model
- RF28R7351SG
- Time on site
- 90 min
- Parts
- OEM
- Total
- $286 + HST
Samsung RF28 Frozen Ice Maker
A Samsung French-door fridge in a Toronto condo stopped making ice. The ice room had frozen solid — what we found, what we replaced, and what it all cost.
Read the full work order— Pricing
Simple, honest pricing
- Service call & diagnostic$120 + HST
- Written quote on-siteBefore any work
- Senior discount$50 off
What affects the repair price
- The part itself — a door switch and a sealed-system component are different worlds.
- Age and brand — luxury built-ins need factory-spec parts, and those cost more.
- Access — a stacked unit in a condo closet takes longer to reach than a free-standing machine.
Samsung repair questions
Why does my Samsung ice maker keep freezing over?
On French-door models the ice room is not sealed as well as it needs to be, so humid air reaches the auger and freezes around it. Samsung has issued service guidance on this. A real fix addresses the seal and the defrost path — thawing the ice out buys about six weeks before you are back where you started.
What do the 4C and 5C codes on my Samsung washer mean?
4C (also shown as 4E) means water is not entering the machine — check the taps and the inlet screens first, since that solves it more often than not. 5C or 5E means it is not draining, and the debris filter behind the lower panel is the usual culprit. If either returns after those checks, the valve or pump needs replacing.
Is a Samsung refrigerator worth repairing?
Usually yes for anything outside the sealed system: ice makers, fans, sensors, boards and door seals are all sensible repairs. Inverter compressor work on an older unit is where the math turns, and we will tell you when replacement is the better spend rather than quoting a job we do not think you should buy.
Do you carry Samsung parts on the van?
We carry the components that fail most often — ice maker assemblies, drain pumps, water valves, thermistors and door switches. Anything model-specific is ordered the same day, and the return visit carries no second service call.
Samsung appliance acting up? We know these machines.
Keep reading
- ServiceRefrigerator RepairSymptoms, causes and what a visit looks like for this appliance.Read more
- BrandsEvery brand we repairLuxury built-ins and everyday brands, plus several hundred others.Read more
- WarrantyLicensed, insured and guaranteedInsurance limits and what the 60-day parts & labour warranty covers.Read more